Refund & Return Policy for Rudrang

At Rudrang, we aim to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, please review our policy below.


1. Eligibility for Returns

You may request a return if:


  • The item is defective, damaged, or incorrect.



  • The request is made within 1 days of delivery.



  • The product is unused, in its original packaging, and in the same condition as received.



2. Non-Returnable Items

Certain products cannot be returned, including:


  • Customized or personalized items.



  • Products on sale or purchased with discounts (unless damaged or defective).



  • Items without proof of purchase.



3. Return Process


  • Contact us at Rudrangbysujata@gmail.comor 8797165541 with your order details and reason for return.



  • We will guide you through the return process, including shipping instructions.



  • Return shipping costs are the responsibility of the customer unless the return is due to our error.



4. Refund Process


  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.



  • Approved refunds will be processed within 7 business days to your original payment method.



  • Shipping charges are non-refundable (unless due to our error).



5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at Rudrangbysujata@gmail.com.


6. Contact Us

For any questions or assistance with returns or refunds, you can reach us at:
đź“§ Email: Rudrangbysujata@gmail.com
📍 Address: Agam kuan shitla nagar landmark shiv mandir
P.o Gulzar bhag patna city 800007 road no 1
📞 Phone: 8797165541